> ## Documentation Index > Fetch the complete documentation index at: https://docs.parley.so/llms.txt > Use this file to discover all available pages before exploring further. # The Parley model > The three records Parley organizes around, and the four ideas behind how the system works. Once you're set up, a little structure goes a long way. This page covers what Parley stores and how it thinks, so you know where things belong and what to expect from the Agent. ## The model Parley organizes around three records. Records are linked to one another so details about the companies and people related to a matter can be tracked, reported on, and leveraged across cases. | Record | What it holds | | ----------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Project** | A matter. Client evidence, drafts, chat threads, and every work product Parley generates for it.

A Project may also relate to an internal initiative or client work across multiple matters. Projects are used when dense and detailed document processing is required to inform complex work. | | **Account** | A company. This may be your corporate client or the employer of your client. Store prior filings, organize corporate correspondence, engagement letters, or reusable exhibits, to leverage across matters. | | **Contact** | A person. This may be a client or beneficiary, a witness, recommender, signatory, or attorney, or a family member participating in a matter. A Contact may optionally be associated with an Account, and may be leveraged across matters. | ## How the system thinks Four key ideas to help get the most out of Parley. ### You can find anything by chatting Parley searches across every email, file, note, and field on every project, account, or contact. Information does not have to become a structured field to be retrievable. If it lives in a document or a note somewhere on the case, ask for it directly. ### A field is for what you want at a glance Create a field when you want quick visual access to something and it applies consistently across most cases, contacts, or accounts. Owners and Admins can tell the Agent what fields to create, or edit them directly in Settings. If you just want to jot something down, you ask Parley to save it as a note. ### The best fields are self-driving Parley reads the documents, notes, and emails linked to a project, account, or contact and keeps those fields current on its own. Your team does the casework in Parley, and the case management takes care of itself. ### The deepest value is the system Parley gets most valuable when your firm writes down how it already works. How you build each petition type, how you organize evidence, how you fill forms. Ask Parley to codify it once in a Skill and every work product after comes together the same way. ## Where to go next How a matter is organized, and how to run your first one end to end. How Projects, Accounts, and Contacts relate, and what belongs on each. Codify how your firm works into reusable instructions the whole team can run. How Parley keeps your case fields current from the work you're already doing.