> ## Documentation Index
> Fetch the complete documentation index at: https://docs.parley.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Parley for Outlook

> Work your inbox from inside Outlook — triage, draft, and file correspondence to a matter without leaving the message.

The Outlook Add-In puts the Parley Agent beside your mail, so client correspondence can become casework without a round trip through the browser.

## Installing the add-in

Install it from inside Outlook itself rather than from the Microsoft Store.

<Steps>
  <Step title="Open Outlook">
    Open Outlook on your desktop or on the web.
  </Step>

  <Step title="Go to Add-ins">
    On the **Home** tab, select **Add-ins**. In some versions this appears as **Get Add-ins**, or under the **…** menu on an open message.
  </Step>

  <Step title="Find Parley">
    Search for **Parley** and select **Add**.
  </Step>

  <Step title="Sign in">
    Open the Parley pane and sign in with the same account you use at [app.parley.so](https://app.parley.so).
  </Step>
</Steps>

<Note>
  If your firm centrally manages Office add-ins, your IT admin may need to approve Parley before it appears. Point them at [founders@parley.so](mailto:founders@parley.so) if they have questions.
</Note>

## What you can do from a message

* **Draft a reply** using the case behind the thread, not just the text of the message.
* **File correspondence to a matter**, so the exchange lands on the right Project, Account, or Contact.
* **Pull out what matters** — ask what the client actually committed to, or what you still owe them.
* **Update case records** from what the message contains, without opening Parley.

Longer threads and longer drafts draw more credits. See [How credits work](/plans-and-billing/how-credits-work).

## The add-in and inbox sync

The add-in is for acting on a message in front of you. [Email and calendar sync](/integrations/email-and-calendar) is the background process that keeps your cases and correspondence aligned whether or not you open the pane.

Most firms run both: sync so the record stays current on its own, and the add-in for the moments you want to do something with the message you're reading.