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Custom fields are typed. The field type tells Parley how to validate, store, display, and use the value, which is what makes the field usable by agents rather than just readable by people.

Creating fields

Owners and Admins create fields. Tell the Agent what you want:
“Add a Matter Number field to Projects and a Max-Out Date field to Contacts.”
Parley attaches them to your Projects, Accounts, and Contacts. You can also add and edit them directly in Settings. The fields Parley ships with are there for inspiration. They’re fully flexible to how your firm runs. See Permissions.