Customers on legacy plans keep their existing plans and pricing. The details below apply to all self-serve and credit-based plans.
Your shared balance
Your balance comes from two places:- Your plan. Every plan contributes monthly credits, granted at the start of each billing period. A firm on Pro starts each month with 1,000 credits.
- Rollover. Unused credits carry into the next month and join the same balance, up to 2x your plan.
What an action costs
What an action costs scales with how much work it takes. A quick question in chat draws a little. Drafting a full petition from a client’s evidence draws considerably more. As a rough anchor, a complete immigration submission runs around 240 credits.What uses credits
What doesn’t use credits
Parley charges for the work its agents do, not for the work you do yourself. Everything you do on your own in Parley is free, including:- Uploading and processing documents. Bringing evidence, filings, and correspondence into Parley costs nothing, no matter the volume.
- Self-driving case management. Parley keeping your fields current in the background as work gets done.
- Creating and organizing records. Projects, Accounts, Contacts, tasks, and folders.
- Building your data model. New fields and the relationships that fit how your firm runs.
- Building Skills. Writing, editing, and organizing your firm’s playbooks, letterhead, and templates.
- Searching, viewing, and reading. Everything already in your workspace.
- Entering data manually. Anything you type in yourself.
- Adding users.
Rollover credits
Unused credits roll forward into the next billing period within your subscription period. Your rollover balance is capped at 2x your monthly allotment. Anything above that expires. When you use credits, rollover is drawn down first, then the current period’s included credits, then overage begins. Rollover credits expire at the end of your subscription period. At renewal, your balance carries into the new term only if your new monthly allotment is equal to or greater than the one expiring. Downgrading at renewal clears the balance.Going over your allowance
Parley doesn’t charge an overage penalty. Work past your allowance is billed at the list price of $1 per credit. A subscription is what gets you a discounted rate on credits; outside of one, everyone pays list. On Enterprise, additional credits are invoiced in arrears for the preceding month. An Owner can turn overages off entirely, set credit limits for the workspace or for groups of users, and add email notifications. Every Enterprise workspace gets a notification at 75% of its limit by default. On Pro and Growth, you buy a credit pack when you need more, or turn on auto-recharge so the work never stops.Spending controls
Overages
Overages let an organization keep running after it exhausts its monthly credits, at $1.00 per additional credit. Enable them in the Spending controls section of the Billing page. You configure overages per organization. An organization with overages off loses its credit-powered features until the balance resets. Use overages to absorb an occasional busy month. If your organization exceeds its balance consistently, move to a larger plan instead.Usage alerts
Set usage alerts in the Spending controls section of the Usage page to receive an email when your organization reaches a given percentage of its balance.Tracking usage
Your billing settings show included credits, rollover balance, and what you’ve consumed this period. Owners and Admins can also see usage broken down by user on the Usage page.Export usage activity
Export your usage activity log to CSV for deeper analysis, reporting, or record-keeping.1
Open the Usage page
Navigate to Usage in your dashboard.
2
Set the period
Adjust the date range in the toolbar to change the period the export covers.
3
Export
Click Export. Parley provides your usage activity as a CSV, including the date, product, and number of messages for each event in the range.